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Privacy Policy

Last updated: 10/20/2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information:

  • Name and email address
  • Company information
  • Payment information (processed securely by third-party providers)
  • Communication preferences

Usage Information:

  • Search queries and filters used
  • Leads accessed and exported
  • API usage and performance data
  • Device and browser information
2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze usage and trends
  • Detect, investigate, and prevent security incidents
  • Comply with legal obligations
3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With service providers who assist us in operating our platform
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition
  • With your explicit consent
4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication
  • Secure data centers and infrastructure
  • Employee training on data protection
5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We will delete or anonymize your information when:

  • You request account deletion
  • The information is no longer necessary for our services
  • We are required to delete it by law
  • Your account has been inactive for an extended period
6. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your account and data
  • Opt out of marketing communications
  • Request a copy of your data
  • Object to certain processing activities
  • Withdraw consent where applicable
7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

support@leadsranc.com
+233509195994
Accra, Ghana